Account Specialist

Bartech Staffing is a leading engineering, technical and professional staffing firm, and our clients include some of the nation's biggest companies. We are powered by Impellam Group, a connected group providing global workforce and specialist recruitment solutions. Our client has engaged us to assist them in hiring a contract Account Specialist. If you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!
Job Responsibilities
Your specific duties as a Account Specialist will include:

• Compensation (Range): 28-32/ hour: Salary:
• As part of the Finished Lubricants, Product Strategy organization, the Account Specialist is responsible for managing the direct customer interface in the order-to-cash process including product supply and delivery, order entry, pricing, customer issues, and invoicing. This position must have a strong ability to network with internal customers within Lubricants' value chain, as well as with external customers. This person will work independently to resolve order and invoice issues and have strong prioritization skills to balance daily responsibilities.
• Entering orders and corresponding with customers to process order changes.
• Processing buyback credit and supplemental allowance transaction blocks and work cross-functionally to resolve.
• Ensuring orders are placed accurately, delivery is error-free, billing is prompt and accurate, and customer needs are met.
• Managing product shipments and follow through to ensure they arrive at customer's location on time.
• Engage with Sales and Logistics to find alternative means of supply for customer orders in the event of a product shortage or stockout.
• Being a resolution focal point for conversations with customers regarding order issues and complaints.
• Developing close partnership with Sales Representatives in order to independently manage customer queries within the scope of Customer Service.
• Managing communications with internal partners to resolve value chain issues, including P66 plants, Product Management, Sales, Logistics, Transportation, and Finance.
• Developing the ability to back-up other Customer Service Center roles for vacation relief or workload surges.
• Enforcing loading policy when resolving transactions and order issues with customers.

Job Requirements

• Data Entry experience
• SAP experience
• Problem solving skills
• Multi-tasking skills
• Legally authorized to work in the job posting country
• 1 or more years of customer facing experience
• Proficient with Microsoft Office and SAP
• Preferred:
• Bachelor's Degree
• Knowledgeable of Truck, Rail, and Waterborne modes of transportation and INCO terms
• Communication skills: Advanced level, verbal and written
• Experience managing multiple priorities/issues simultaneously while driving results and delivering real business improvements

Benefits
As a Account Specialist with Bartech Staffing, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We provide our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment, and your performance, you can find potential opportunities for direct employment.
At Impellam Group, we offer a competitive compensation package with benefits including:

• Medical, dental, and vision
• 401(k) plan with employee contribution opportunities
• 529 college savings program

Make the most of your experience!
Apply now!
For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our client, who is looking for people who are eligible to work in the US and can start immediately.
INDCECA1

Impellam Group and its brands are equal-opportunity employers committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, pregnancy or maternity, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application, interview process, pre-employment activity, and the performance of crucial job functions.

If you require additional disability considerations, modifications, or adjustments please let us know by contacting HR-InfoImpellamNA@impellam.com or fill out this form to request accommodations.